Empower Your Business Strategy with a Dynamic Social Listening Stack

Start leverage real-time social insights with Digimind's cutting-edge social listening capabilities. Unlock the power of understanding your audience, competitors, and industry data, all in one platform.

Clear Winner: Why Digimind Social
Stands Out from Competitors

Discover why 700+ Brands and Agencies worldwide trust Digimind as the #1 Social Media Intelligence Platform:


Social Monitoring through Public Pages	Facebook Instagram Tiktok Youtube Linkedin Xiaohongshu Xtwitter	Facebook Instagram Youtube Xtwitter	Facebook Instagram Youtube Xiaohongshu Douyin Xtwitter	Facebook Instagram Youtube Xiaohongshu Douyin Xtwitter
Social Monitoring through KEYWORDS and #Hashtags	Facebook Instagram Tiktok Youtube Linkedin Xiaohongshu Douyin Xtwitter	Facebook Instagram Youtube Xtwitter	Youtube Xtwitter	Youtube Xtwitter
Custom Sources Monitoring	850+ million	150+	150+	150+
Historical Data Search Engine	Facebook Instagram Tiktok Youtube Linkedin Xtwitter	Youtube Xtwitter	Youtube Xtwitter	Youtube Xtwitter
Historical Data Coverage	Up to 24 months	24 months	24 months	12 months
Ease of use
Ease of set-up
Unlimited Tagging and Automated Tags
Harnessing 2 Powerful AI Engines, ChatGPT & AI Sense
Industry Experience	26 years	16 years	14 years	22 years

Your Complete Social Listening Suite to effectively help you
Anticipate, React, and Execute based on Real Consumer Demand

Monitor and Discover Social Buzz

Capture real-time consumer data across unlimited social media and web sources with Digimind's sophisticated monitoring capabilities.

Analyze Your Online Landscape

Gain actionable insights into your brand's social media performance with indicative real-time analytics and interactive data visualizations. Analyze metrics such as engagement rates, sentiment analysis, and top trending topics to better understand your audience meaningfully and effectively manage your online reputation.

Engage and Deliver Relevant Content

Generate ready-to-present reports with Digimind Social in just a few clicks, allowing you to take action on gathered insights and deliver relevant content and messaging on the fly.

Integrate with Your Favorite Tools through Digimind Marketplace

Connect and integrate the tools you use every day directly to your Digimind platform. Experience streamlined workflows and improved efficiency with Digimind Marketplace:

Salesforce Cases

Use Digimind to identify disgruntled customers on Twitter. Optimize workflow by pushing the details directly to Salesforce, where a “case” will be automatically created, improving efficiency for ...
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Salesforce Leads

Use Digimind to identify interested prospects on Twitter, then optimize workflow by pushing the details (the user’s Twitter handle, snippet of the tweet, etc.) directly to Salesforce, where the user ...
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HubSpot

Use Digimind to identify contacts, that is, anyone your company markets, sells, partners, engages with or employs. Save time and improve efficiency by pushing the data directly to Hubspot without ...
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Zendesk

Use Digimind to identify negative mentions on Twitter, then turn them into Zendesk tickets for immediate treatment. Combining the social listening and analysis powers of Digimind with the customer ...
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Hootsuite

Data from Digimind’s sophisticated analytical engine is easily accessible from Hootsuite’s engagement and publishing platform, allowing you to make more informed decisions about your social strategy ...
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Facelift

Data from Digimind’s sophisticated analytical engine is easily accessible from Facelift’s engagement and publishing platform, allowing you to make more informed decisions about your social strategy ...
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Tableau

Tableau is a business intelligence software that helps people see and understand their data. Push Digimind data straight to Tableau for more pertinent and easier-to-understand insights.
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Looker Studio

Looker Studio allows you to gather data points from various sources, including Digimind. Export 5W data to Looker Studio and get deeper and more relevant insights by combining, filtering and ...
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Domo

Domo is a business intelligence and reporting tool that has been acclaimed by users and industry analysts. With this new integration, you can now export Digimind data to Domo dashboards.
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Slack

Slack is a collaboration tool that allows entire companies, and the teams they're composed of, to work together. Push Digimind data to Slack, so all departments can stay up to date on insights about ...
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Zapier

Zapier offers integrations for over 2,000 apps, letting you move data between them or automate repetitive tasks, without a single line of code. Sharing Digimind insights or pushing custom data ...
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Microsoft Teams

Want to stay up-to-date with online conversations about your business without having to scroll through social media? Are you keen on sharing this information with your team as well? Then this Zapier ...
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CX Management by Skeepers

Enrich your customer knowledge by adding CX Management by Skeepers' smart surveys to Digimind's consumer intelligence.
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Yammer

Share and act on consumer insights with your team as they take place on social media. Once you activate this Zapier automation, online mentions about your business collected by Digimind are posted to ...
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Chatter

Inspire fresh thinking and productivity within your team by delivering a shared dose of social insights you can capitalize on. Activate this Zapier integration and a new post will be made on Chatter ...
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Databox

Your social listening data is crucial to your understanding of your consumers and you're definitely missing out if you're not tracking this on your business dashboard. Set up this automation to ...
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Cyfe

Wouldn't it be handy if your online mentions data is already incorporated into your reporting dashboard? With this Zapier integration, mentions about your business collected by Digimind, or the ...
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Geckoboard

Thought about utilizing a centralized TV dashboard to display your online mentions data to your organization? That's made possible with this Zapier integration that allows the number of mentions on ...
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SurveyMonkey

Ever wondered how useful it could be if you could integrate survey data into your social listening dashboard? Guess what, this Zapier automation can do it for you! Set it up and responses from your ...
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Google Forms

Online surveys are among the most efficient ways to gain consumer insights, but it could be quite challenging to migrate them into your analytics platform. This Zapier automation does this laborious ...
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Typeform

Trying to incorporate customer feedback within your value chain? Zapier integrates surveys from Typeform onto Digimind Social to track mentions and specific keywords. Continously improve your ...
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Qualtrics

Keeping your employees, customers, and brand engaged is not an easy to do on a daily basis. But now you can use a Zapier integration that collects responses from the qualtrics platform in the form of ...
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Live Chat

What's working and what's not for your business? If these are questions you want answers to, then your live chat data is perfect for that! Once this Zapier automation is activated, your new chat ...
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Drift

Your live chat data is a treasure trove of ideas to optimize your marketing, sales, support, and even operations, coming from your customers themselves! This Zapier integration takes advantage of ...
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Facebook Messenger

Frustrated you're missing out on critical insights because you can't track chat messages on your analytics platform? This Zapier integration saves the day by allowing users to create Digimind ...
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Microsoft Outlook

Uncover consumer insights and market information from the customer emails you receive. This integration automatically can automatically push new Microsoft Outlook emails to the Digimind platform as ...
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Gmail

Your e-mail data is a hidden gem, given the amount of inquiries, requests, and feedback being sent by your customers. Mine this gem with this automation: for every Gmail email you get, a mention or ...
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Act-On

Have you ever chanced upon an online post about your brand and thought to yourself the author could make an excellent lead? Never miss out on business opportunities like this with this Zapier ...
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Bambu

Wondering how to amplify your brand's reach across social networks? Look no further. Collect mentions based on keywords and queries about your brand from Digimind and automatically create Bambu ...
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Buffer

Start posting what matters to your online community sparked by your social media mentions. Collect mentions with Digimind and use the Zapier integration to add them to Buffer to keep you inspired by ...
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Chatfuel

Customizing your chat messages goes a long way to have meaningful conversations. Zapier integrates Digimid Social by identifying relevant mentions and converting them into custom broadcasts on ...
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ClickSend

Wondering how you can stay on top of online news and information about the market even without being connected to the Internet? Once activated, this integration can send an SMS message through ...
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Google Analytics

Imagine being able to track your online mentions KPIs at just a glance. Automating this tedious task of updating KPIs on your analytics dashboard has never been easier. Once active, your Google ...
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HootBoard

Are you looking to easily manage user engagemet from multiple sources? Zapier has an integration which will take hoots from Hootboard and will move them into Digimind Social as mentions. This means ...
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Klipfolio

Data visualizations are critical to businesses to make timely and accurate decisions. With this Zapier integration, Digimind mentions are added to Klipfolio as a data source, so your marketing team ...
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Mailchimp

Automation of repetitive tasks are essential to being productive. Zapier automation allow you to do just that by taking mentions from Digimind Social and sending them as emails to stakeholders who ...
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Marketo

Improving business performance with minimum effort helps save time for stakeholders to continue to focus on achieveing other business goals. This Zapier integration takes Digimind Social mentions and ...
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MessageBird

Always stay in the loop and be notified every time Digimind tracks meaningful mentions and articles relevant to your business. This integration allows you to automatically push those valuable ...
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Microsoft Dynamics 365

Not sure how to group your leads for better contextual interactions? With this Zapier integration, you can turn mentions collected from DIgimind Social into leads on your Microsoft Dynamics 360 CRM ...
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Pardot

Capturing leads to take appropriate action in an important actitivty for businesses. With a Zapier integration, identify the most relevant mentions on Digimind Social and convert them as leads in ...
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Rocket.Chat

Want to stay on top of consumer conversations online about your business? Thanks to this integration, you can get notified via messages to channels on Rocket.Chat every time Digimind collects a ...
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ServiceNow

Filtering tasks manually to take action is time consuming. To better help you categorize on what to prioritize, Zapier automates mentions collected from Digimind Social into helpdesk tickets that can ...
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SocialPilot

Posting engaging content online to grab audience attention is not easy. Thankfully this Zapier integration with Digimind Social picks up mentions you think would resonate with your audience and ...
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Twilio

Always be in the know about the latest information and insights on your business environment, whenever and wherever you go. This integration can alert you every time a mention or an article is ...
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Zoho Analytics

Wish you had an overview of the volume of online conversations around your business on your analytics dashboard? With this automation, you can have the number of mentions collected on Digimind about ...
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Zoho CRM

Do you tend to lose out on leads based on what people are sharing on social media? Using this Zapier automation, you can convert mentions from Digimind Social as leads onto Zoho CRM. You never have ...
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Freshdesk

Don’t let negative consumer sentiments concerning your business escalate further. Every time Digimind collects filtered mentions, a new ticket can be instantly created on Freshdesk. This way, you can ...
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Airtable

Looking for a way to keep track of latest market information and social intelligence in one neat database? With this integration, an Airtable record can automatically be created for every new mention ...
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Google Chat

Market intelligence concerning your organization and the business climate is unquestionably worth sharing within your organization. Easily impart information to your team by automatically sending a ...
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Chatwork

If you want an efficient way to communicate with your team about the latest information online regarding your business environment, then this integration is for you! Every time Digimind collects new ...
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Chosen and Recognized by Industry Leaders

+25 Years

of Experience

+1000

Happy Clients

Data-Driven Excellence: Stories of Strategic Success

Monitoring social conversations gives the team an understanding on what's performing well on the owned platforms, and also what directions social content can take by listening to audience feedback on what they want to see.

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Digimind Social allows ASUS to be at the center of social discussions therefore giving us the upper hand at listening and quickly reacting to the latest trends and consumer demand. It also provides sentiment analyses for our social campaigns and so we’re quick to react with our content creation.

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In my role, I have to keep a pulse on what competitors are doing, understand customer trends, what’s trending on social media at any point in time, and understand brand sentiment. That’s where Digimind comes in.

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Digimind Social’s all-in-one monitoring dashboards allow for me to efficiently deep-dive into conversations that matter and focus on improving the customer experience at Nando’s.

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Digimind Social is an essential way to track the buzz around our campaigns. I love how I can quickly get insights on both positive and negative information about our brand, along with potential partners and KOLs we'd like to collaborate with.

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Digimind is, if not, one of our primary tools that we go to after receiving a brief or when thinking of an idea. We believe in checking what the world is saying first before going deeper into the research work itself.

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What I like about Digimind Social is the level of support and responsiveness from the whole team. They have been instrumental in helping us achieve our objectives in the digital space.

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Adopting the right social listening tool has allowed us to adapt proactively to digital transformation and continue to offer a valuable shopping experience to our customers.

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Using Digimind to monitor the online social chatter about Johnsonville, consumers’ new cooking patterns, and the competitors during the pandemic has provided the team with deep consumer insights to better inform our brand and content strategy.

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Hot Questions about Digimind Social:

Digimind Social is a #1 Social Media Intelligence platform designed to empower businesses and organizations with actionable insights extracted from the vast sea of social media data.

Marketing, branding, and communication professionals can find Digimind Social fitting as a centralized, all-in-one Social Listening hub for monitoring, analyzing, and engaging with social media conversations. Looking past vanity metrics, this helps professionals make informed decisions, build precise briefs, and drive data-driven strategies with accurate insights.

Brands can bolster their business plans through the strategic integration of Social Listening for multiple business cases:

Consumer Insights: Social Listening helps identify customer preferences, pain points, and trends. This informs product development and personalized marketing.
Competitor Analysis: Monitoring competitors' online presence uncovers their strategies. This data helps refine your own tactics and gain a competitive edge.
Brand Reputation Management: Proactively address negative sentiment and respond to customer concerns. Protect and strengthen your brand's online image.
Content Strategy: Analyze what content resonates with your audience and adapt your content calendar accordingly. Ensure that your messaging aligns with current trends and interests.
Crisis Management: Detect potential crises early by monitoring sudden spikes in negative mentions. Respond swiftly to protect your brand's reputation.
Influencer Partnerships: Identify and collaborate with influencers who align with your brand. Leverage their reach to expand your audience.
Data-driven Decision-making: Base marketing decisions on real-time data and insights, improving ROI and campaign effectiveness.

In the realm of data discovery, it is imperative to leverage the power of Social Listening data. It should not be restricted to the initial touchpoint but should be incorporated at any stage of your business strategy and operations.

Social Listening data is an invaluable source of insights into consumer behavior and sentiment. It can help businesses gain a deeper understanding of their target audience and make more informed decisions.

By emphasizing the importance of integrating Social Listening data into the data discovery process, companies can improve their online presence and attract more customers. Therefore, it is critical to ensure that Social Listening data is readily available and utilized throughout the data discovery process.

Digimind Social's best-in-class social media monitoring tools offers numerous benefits to businesses of all sizes and industries:

Reducing Information Silos with Custom Reports and Dashboards: Visualize social media data with customized reports and dashboards. Track KPIs, measure campaign impact, and share insights with key stakeholders easily.

Improved Customer Engagement: Engage with your audience in real time, addressing their concerns and building stronger relationships.

Enhanced Marketing Strategies: Fine-tune your marketing strategies based on competitor analysis and market trends.

Risk Mitigation: Identify and address potential PR crises from hot social signals before they escalate.

Increased ROI: Maximize the effectiveness of your social media campaigns by understanding what resonates with your audience.

Digimind Social stands out from its competitors due to several key features and advantages:

Comprehensive, exhaustive Social Listening: Digimind Social offers an extensive social listening capability, covering a wide range of social media platforms, blogs, forums, and news sites. This breadth of coverage ensures that businesses can capture and analyze conversations happening across the entire digital landscape.
Advanced Sentiment Analysis: Digimind Social employs advanced natural language processing (NLP) algorithms to provide accurate sentiment analysis. Its proprietary sentiment categorization enables users to gauge public sentiment more effectively than many competitors.
Competitor Benchmarking: Unlike some competitors, Digimind Social provides robust competitor benchmarking tools. Users can gain deep insights into competitors' social media performance, content strategies, and audience engagement, allowing for data-driven tweaks to stay ahead in the market.
Customization and Reporting: Digimind Social allows for highly customizable reports and dashboards. This flexibility enables users to tailor their analytics to specific business goals and KPIs, a feature that sets it apart from competitors with more rigid reporting structures.
Crisis Management: Digimind Social excels in crisis management with real-time alerts for potential PR crises. This proactive approach helps businesses address issues swiftly, protecting their reputation and minimizing damage in good time.
Integration Capabilities: Digimind Social offers seamless integration with other essential business, marketing, and analytics tools, streamlining workflow and data sharing for modern professionals.
Global Reach: With its multilingual capabilities and global reach, Digimind Social caters to businesses operating on an international scale, offering insights into diverse markets and languages.
Customer Support and Training: Digimind provides robust customer support and training resources to ensure users get the most out of the platform. This level of support can be a differentiator in comparison to competitors with less comprehensive assistance.
Constant Innovation: Digimind is known for continuously innovating and updating its platform to stay ahead of industry trends and meet evolving user needs. This commitment to innovation keeps the platform at the forefront of social media intelligence solutions.

Brand Reputation

Consumer Insights

Competitive Intelligence

Trend Tracking & Innovation

Campaign Analysis

Influencer Identification

All-in-One Brand Monitoring Dashboard to Track Market Positioning

Conduct rapid market research on brand reputation, sentiment, and share of voice to understand where your brand health stands.

Be Customer Intelligent by Powering Decisions With Your Audience in Mind

Optimize your customer journey and bridge gaps in pain points when you find them in social conversations.

Outpace your Competitors and Detect New Entrants and Threats

Generate competitive insights by monitoring rival activities, evaluating market performance, and anticipating innovations.

Always Leverage the First-Mover Advantage with Greater Certainty

Stay in step with the latest market trends and offerings to solidify top-of-mind status with your consumers and gain insights to inform brand and product development.

Add Value in Your Media Campaigns with Modern Key Metrics and Insights

Analyze key engagement metrics and sentiment scores to unveil the hits and misses around your content and engage at the best time.

Maximize Your Go-to-Market Strategy with the Right Partners: Leverage Social Listening to identify emerging influencers in your market.

Determine social authority by comparing key opinion leaders based on geography, reach, market engagement, and brand affinity.

Empower Your Business Strategy with a Dynamic Social Listening Stack

Clear Winner: Why Digimind Social
Stands Out from Competitors